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"Using computers to teach patients has several benefits..: patients can learn at their own pace and avoid being embarrassed by having to ask to have certain information repeated."
(From "The Joint Commission Guide to Patient and Family Education", Joint Commission Resources, p. 23)
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"It [X-Plain] also allows our patients to repeat the information over and over where as they may be to embarrassed to tell a staff member that they are not understanding what is being said verbally to them from one of us."
Nancy Sloan, RSTC RN Kaiser Permanente.
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"Multimedia appears to have the potential to provide patients with the appropriate conditions for learning. Furthermore, the patients' responses to information and questions can provide evidence that they understand the instruction, a key requirement in the new JCAHO accreditation requirements."
L. G. Doak Teaching Patient with Low Literacy Skills.
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"... eight authors [out of 13] reported that knowledge presented by computer-based patient education methods resulted in improved clinical outcomes when compared with traditional patient education methods [the other 5 studies showed equal gains]."
D. Lewis Journal of the American Medical Informatics Association 6(4): 272-82.
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X-Plain’s Advantages - What Makes Us Different?
It is easy for us to say that we have the most up-to-date and educational content and that we have the most flexible customer service; however, these claims are difficult for us to prove --except through testimonials of some of our clients. The following statements are, however, undisputed unique aspects of our products:
- We have the largest library of interactive multimedia software with more than 2100 tutorials and video presentations.
- Our tutorials are also unique in asking questions at critical points in the educational program in order to verify understanding, correct misconceptions, and engage the patient in active learning.
- We have the most meaningful documentation, because we document the patient’s completion of the assigned patient education program as well as his/her comprehension of it.
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