Time and cost savings

Jones, R., J. Pearson, et al. (1999). "Randomised trial of personalised computer based information for cancer patients. ." BMJ 319(7219): 1241-7.: "A general computer information system would cost 40% of the costs of full access to booklets; even in the first year it would cost less."

Krishna, S., E. A. Balas, et al. (1997). "Clinical trials of interactive computerized patient education: implications for family practice." Journal of Family Practice 45(1): 25-33.: "A systematic review of randomized clinical trials was conducted to evaluate the acceptability and usefulness of computerized patient education interventions...Computerized educational methods may also be more efficient for physicians who, because of busy clinical schedules, are limited in the amount of time they can spend with a single patient."

Rosoff, A. J. (1999). "Informed consent in the electronic age." American Journal of Law & Medicine 25(2-3): 367-86.: "...it is almost certain that computer-based patient education is here to stay. They offer efficiency and cost saving at a time when economical delivery of care is a high priority on everyone's list. Moreover, if employed with sensitivity and a commitment to serving the patient's emotional as well as strictly informational needs, they can improve the quality of care and patients' satisfaction too."