Meeting regulatory standards

Kahn, G. (1993). "Computer-based patient education: a progress report." MD Computing 10(2): 93-9.: "Documentation of patient education is now a routine part of discharge planning and a requirement for hospital accreditation."

Doak, C. C., L. G. Doak, et al. (1996). Teaching patients with low literacy skills. Philadelphia, J.B. Lippincott.: "Multimedia appears to have the potential to provide patients with the appropriate conditions for learning. Furthermore, the patients' responses to information and questions can provide evidence that they understand the instruction, a key requirement in the new JCAHO accreditation requirements."