Who & How We Help

Our main clients are health systems, hospitals, outpatient centers, physician groups, payers and other healthcare stakeholders.

Hospitals & Health Systems

X-Plain offers several solutions to help hospitals reduce readmission, improve patient satisfaction, save staff time, and support meaningful use. The most common X-Plain solutions for hospitals are:

To support meaningful use: X-Plain for EMR.
To engage patients beyond the point of care: X-Plain for Patient Portals.
To improve patient experience: X-Plain at the Bedside.
To improve community service and market visibility: X-Plain Health Encyclopedia for Websites.
To provide population health services: X-Plain for Wellness.
To mitigate malpractice liability: X-Plain Patient Education & Documentation System.
To engage all patients and reach those with limited literacy skills: X-Plain for Tablets.

Hospitals can subscribe to any of the above solutions. The X-Plain Enterprise Solution allows a hospital to use a combination of the above solutions or all of them. Contact us for a full list of X-Plain solutions.

Outpatient Clinics and Ambulatory Centers

X-Plain offers several solutions to help outpatient clinics save time, improve patient satisfaction, and reduce appointment cancellations. Common X-Plain solutions for ambulatory centers include:

To improve market visibility and provide up-to-date handouts: X-Plain Health Encyclopedia.
To mitigate malpractice liability: X-Plain Patient Education & Documentation System.
To save staff time and improve patient experience: X-Plain for Tablets.

Physician Groups

The three most common X-Plain solutions for physician offices are:

To improve market visibility and provide up-to-date content: X-Plain for Websites.
To mitigate malpractice liability: X-Plain Patient Education & Documentation System.
To save staff time and improve patient experience: X-Plain for Tablets.

Payers and Insurers

We work with payers of healthcare services to manage chronic diseases, promote healthy living, implement shared-decision making, reduce medical errors, and promote infectious disease prevention and control. Our clients include health ministries and related government agencies, insurance companies, HMOs, and employers. We have helped the largest HMO in the USA and the Ministries of Health in the Middle East and South America. The following are the most common X-Plain solutions used by payers and insurers:

To support population health services: X-Plain Health Encyclopedia.
To provide corporate wellness services: X-Plain for Wellness.
To support meaningful use: X-Plain for EMR.
To engage patients beyond the point of care: X-Plain for Patient Portals.
To mitigate malpractice liability: X-Plain Patient Education & Documentation System.
To engage all patients and reach those with limited literacy skills: X-Plain for Tablets.

Wellness Companies

A healthy workforce leads to reduced stress levels, increased job satisfaction, and improved productivity. X-Plain for Wellness supports corporate wellness initiatives that aim at reducing healthcare costs and illness-induced absenteeism.

The Patient Education Institute has developed a population health solution to engage health information consumers and thus improve health management, decision making, and outcomes. We offer this solution, X-Plain XML Database, to partners providing wellness products.

Our partners can integrate the X-Plain XML Database into their IT systems. The IT system uses X-Plain web services to automatically assign topics based on employee health risk assessments or other criteria that the partner determines. The IT system can also track user completion and comprehension, which can be incorporated into an incentives program.

If you need a solution that does not require integration by your IT staff, X-Plain Health Encyclopedia may be right for you. Contact us for more information.

Home Health and Post-Acute Care Facilities

The two most common X-Plain solutions for home health care are:

To ensure patient comprehension and compliance: X-Plain for Tablets.
To provide illustrated handouts: X-Plain for Websites.

Health Informatics Partners

We collaborate with healthcare technology vendors to offer their clients comprehensive patient engagement solutions. Our partners are value-added resellers who integrate X-Plain with their existing products and services.

For more than a decade, our partners have included organizations that provide:

Employee wellness programs.
Health information kiosks.
Health website development assistance.
Hospital bedside patient stations or TVs.
Hospital CCTVs.
Population health services.

Evolving industries that we work with include:

Patient engagement companies and call centers.
Telehealth.
Care management.
Electronic medical records.
Online medical consultations.
Patient care.
Patient portals.
Point-of-care tablets.

Other Care Settings

Over the past 24 years, our clients have included a variety of public health stakeholders, such as:

Community health centers.
Drug stores.
Medical device manufacturers.
Patient-Centered Medical Homes (PCMH).
Pharmaceutical companies.
Public Libraries.
Rehabilitation centers.
Religious organizations.
Schools.
Student health services.

Whether your institution uses a fee-for-service payment model, capitation, Alternative Payments Models (APMs), Bundled Payment Models (BPM), Care Transitions, or Patient-Reported Outcomes (PRO), X-Plain can help you engage patients, verify comprehension, and document patient education. Contact us to learn how or browse our products.